Privacy policy

1. INFORMATION WE COLLECT

 

We may collect the following types of information:

a) Personal & Business Information

  • Name (individual or business)
  • Company name
  • Email address
  • Phone number
  • Billing and shipping address
  • Country and business details

 

b) Order & Payment Information

  • Products ordered
  • Order value and transaction details
  • Payment confirmation (processed via secure third-party gateways)
  • Note: We do not store or have access to your full payment card or banking details.

 

c) Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data (cookies, analytics)

 

2. HOW WE USE YOUR INFORMATION

We use collected information to:

  • Process and fulfill orders
  • Communicate order status and shipping updates
  • Respond to inquiries and support requests
  • Improve website functionality and user experience
  • Comply with legal and regulatory obligations

We do not sell, rent, or trade customer information to third parties.

 

3. PAYMENT SECURITY

All payments are processed through secure, third-party payment gateways such as:

  • Paytm
  • Online bank transfer systems

Kalyani Threads does not store sensitive payment information on its servers.

 

4. SHARING OF INFORMATION

We may share limited information only with:

  • Courier and logistics partners (for delivery purposes)
  • Payment gateway providers (for transaction processing)
  • Legal authorities, if required by law

Such sharing is strictly limited to what is necessary.

 

5. COOKIES & TRACKING

Our website may use cookies to:

  • Enhance user experience
  • Track website traffic and performance
  • Understand user behavior for improvement

Users may disable cookies through their browser settings, though some website features may be affected.

 

6. DATA STORAGE & PROTECTION

We implement reasonable administrative, technical, and physical safeguards to protect your data against:

  • Unauthorized access
  • Loss
  • Misuse
  • Disclosure

However, no online platform can guarantee 100% security, and users share information at their own risk.

 

7. INTERNATIONAL USERS

This website is designed for international business customers.

By using our website, you consent to the collection and processing of your data in India, in accordance with this Privacy Policy.

 

8. DATA RETENTION

We retain customer information only for:

  • Order fulfillment
  • Legal compliance
  • Business record-keeping

Data is not stored longer than necessary.

 

9. USER RIGHTS

You may request:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of data (subject to legal and business requirements)

Requests can be sent via email.

 

10. POLICY UPDATES

Kalyani Threads reserves the right to update or modify this Privacy Policy at any time.

Changes will be posted on this page and will take effect immediately.

 

11. CONTACT INFORMATION

For any questions regarding this Privacy Policy, contact us:

📧 Email: kalyanithread@gmail.com

📞 Phone: +91 93134 57776