Shipping policy
At Kalyani Threads (legal entity: Radhaswami Threads), we are committed to transparent and efficient international shipping for our professional buyers.
This Shipping Policy explains how orders placed on kalyanithread.com are processed, dispatched, and delivered.
This website is exclusively for international orders.
🌍 Shipping Coverage
* We ship internationally only through this website.
* All shipments are sent by air courier.
* We do not offer sea freight or surface shipping.
🧵 Order Preparation & Dispatch Timelines
Order preparation time varies based on the product category:
Boutique Curated Box
* Preparation time: 10 days
* Dispatch: On the 11th day after order confirmation
Bulk Curated Box
* Preparation time: 15–20 days
* Dispatch after completion of preparation
Kalyani Threads Special
* Preparation time: Approximately 30 days
* Dispatch after completion of preparation
All preparation timelines are counted in working days and begin after full payment is received.
✈️ Shipping & Transit Time
* All orders are shipped by air courier only.
* Estimated international transit time after dispatch: 15–20 days.
* Delivery timelines may vary depending on destination country, customs clearance, and courier operations.
💰 Shipping Charges
* International shipping charges are included in the order value displayed on the website.
* Shipping costs are calculated based on:
* Package weight
* Package dimensions
* Destination country
🧾 Customs, Duties & Import Taxes
* Import duties, customs charges, local taxes, or any additional fees imposed by the destination country are the sole responsibility of the buyer.
* Kalyani Threads does not cover or reimburse any customs-related charges.
💳 Payment & Dispatch Policy
* All website orders require 100% advance payment.
* Orders are processed and dispatched only after full payment is received.
* No shipment will be initiated without payment confirmation.
📩 Tracking Information
* Once the order is dispatched, tracking details will be shared via email.
* Buyers are responsible for monitoring shipment progress using the provided tracking information.
⚠️ Shipping Risk & Liability
* Once an order is dispatched, responsibility for the shipment transfers to the buyer.
* Kalyani Threads is not liable for:
* Courier delays
* Customs delays
* Loss, damage, or alteration during transit
* Delivery issues caused by courier or customs authorities
We will assist buyers with documentation and tracking support wherever possible; however, delivery timelines are not guaranteed.
📌 Important Notes
* Shipping timelines provided are estimated and not guaranteed.
* Delays caused by customs clearance, weather conditions, or logistics partners are beyond our control.
* Buyers are advised to place orders keeping sufficient buffer time for international transit.
By placing an order on kalyanithread.com, you acknowledge and agree to this Shipping Policy.
